Subaru Service Center in Stroudsburg, PA

“ Kayla was excellent to work with. She has the perfect balance of customer service and sales women. Working with Ertle was very easy. Kayla made sure there was not a pushy car salesperson approach. I will only work with her for figure vehicles. I purchased a certified Crosstrek Wilderness and it is just like new. ”

“ Dave E. Was super friendly and helpful. He took his time with making sure I got the best deal! He will get my business in the future. ”

“ Niko was friendly, professional and prompt. ”

“ My wife and I had an excellent experience working with Ertle Subaru, and I can’t say enough good things about Niko and Dave. From start to finish, they treated both of us with honesty, patience, and respect. There was no pressure, no games, and no runaround — just clear communication and a genuine effort to make sure we were comfortable with every step of the process. They worked with us on fair pricing and trade value, handled financing smoothly, and stayed professional and solutions-oriented even when there were a few logistics to work through. Everything was explained clearly, and we always felt like they had our best interests in mind. Buying a car can be stressful, but Niko and Dave made the experience straightforward and positive. Because of how well we were treated, we’d absolutely recommend Ertle Subaru to anyone looking for a dealership that values integrity and customer service. ”

“ We had such a great experience buying a Subaru at Ertle. We worked with Lea and she was knowledgeable and understood what we wanted. It’s the first time I’ve ever bought a car without feeling pressured into something I didn’t want or need. Then, the service of finalizing the paperwork from home and getting it delivered by Eugene was amazing. I have spent hours at other dealerships waiting to finalize the purchase, none of that at Ertle. I would highly recommend buying from them! ”

“ We had an EXCELLENT experience purchasing my very first car! Our saleswoman, Lea, was amazing, listening to what we wanted in our car and not being intense and pushy, as we have had at many other dealerships. She was very nice and calm, and was great to work with. We also had a great experience with Justin, who took us on a test drive in the outback that we purchased, and overall everybody at the dealership that we knew of was very helpful, listened to our needs, and did not push us in any way to purchase something that we did not need, as our top priority when buying a car is safety, and we were given just that with the 2025 outback. We got the car delivered since we live out of state an hour away, and our delivery driver, Eugene, was great, as he came on time and explained everything to us that we needed to know about registering the vehicle in New Jersey and walked us through all of the stuff we needed to know about the car. We also got some complimentary amenities in the car, such as a Subaru cup, a Subaru keychain, and a rubber turtle, as the word “Ertle” is in “Turtle”. Thank you to the excellent Ertle team, we had an excellent experience with every worker there, specifically Lea, Justin, and Eugene, and I 100% recommend going here if you wish to purchase a Subaru, it’s the best place to go. ”

“ Brought my Mom in for service on her new Subaru. What a beautiful facility! It was one of the nicest service centers I have seen. Staff was so friendly and helpful! Jerry Mojicabenitez was so good helping my Mom with any questions she had on her new car. Thanks Jerry you made our experience wonderful 🤩⭐️⭐️⭐️⭐️⭐️⭐️⭐️ ”

“ If you're in the market for a Subaru - go see Justin at Ertle - he is THE BEST! They take all the intimidation out of the process. Don't forget, snacks and drinks while you wait too! ”

“ Where to start??? I've never had such a positive, stress free experience buying a car. I was referred to Ertle by a subscription buying service (along with others) and they were the first to respond. Within about an hour of initial contact, I had a lease offer in my inbox that was exactly where I needed it to be. My local dealer couldn't come close. Everything was done online and the vehicle was delivered for FREE (40 miles away). Every one of the 3 or 4 people I dealt with were so nice and so chill. A great car (Subaru Ascent) at a great price, supported by great people. ”

“ The best car buying experience ever! My salesperson Sean was patient, informed, and no pressure from beginning to end. Could not recommend more highly. ”

“ David E was very helpful ”

“ Went smooth ”

“ Everybody was polite and courtesy ”

“ Pedro was my advisor and took great care of me, Mason did a fantastic job on my car, they took me in right away with no appointment and everyone was bright and cheery. Thank you so much! ”

“ The experience was nothing less than amazing. Everyone was very pleasant and helpful highly recommend them ”

“ The people and service are always nice and care about your car. Life gets busy so it was nice to get a inspection reminder. The service technician Brian was very nice and attentive about my car. ”

“ This was the best car buying experience ever. AJ was kind, not pushy and very respectful of me and my concerns. At no time did I feel like “ a mark” and he treated me well. Also, the finance gentleman was equally kind and respectful and did not brow beat me into buying additional warranty service. I wish all car dealerships adopted their way of dealing with customers. ”

“ I want to give a huge shout out to Ertle Subaru! Professional, friendly, staff that tends to their customers needs. They truly went out of their way to find the best fit for me. Big round of applause goes out to my service advisor Brian, my sales rep David E. and Dakota did an amazing job detailing my Subaru!! Even Mr. Ertle himself stopped by to say hello and chat us up! Very pleased with the service and I love my new car. Thanks Ertle Subaru!! 😊😊😊 ”

“ By far the best dealership I’ve ever dealt with! Leased my vehicle on line and it was as easy as ordering a pizza. The vehicle was delivered to my doorstep the next day. Best part is after extensive research from all local dealers, Ertle’s price was $100 per month cheaper! That’s a $3600 difference over a 36 month lease with the exact same terms. Staff is great and absolutely no upselling. Take it from a former car salesman, this is the way to obtain a new car. DO NOT purchase or lease anywhere else until you look at Ertle. ”

“ Very nice experience with Nicholas. I love my Ertle Subaru. ”

“ Amazing costumer service. Joey was amazing and super chill, he helped me out with my purchase of a vehicle and i 10/10 would recommend shopping here for your next car purchase. ”

“ My service was performed immediately after I arrived. I expected an hour and when I returned to the showroom I immediately received a text that my car was ready. They even washed it! I have always received great service from Ertle. ”

“ We purchased our vehicle with Dave last month. We were very close to purchasing a car via Carvana but Dave met us where we wanted to be. The personal touch of having a contact person at the dealership is priceless. His service didn’t stop at the purchase. I have contacted him for questions over the last few weeks on random things about the car and he always responds with a great attitude and in a timely manner. He’s knowledgeable and comfortable about what he is selling- and that puts me at ease. Oh and the car is great too! ”

“ I'm not really a car person (that's more my partner's thing) but I am 100% a vibes person and Ertle's totally delivered. 👍🏻 From the start, they made the whole process super easy. We were able to do pretty much everything over the phone & email and just went up to finalize the deal in person (though they offer delivery too which is awesome)! As my kiddo said “This place looks like a castle!” 😍 The dealership was absolutely beautiful & the customer service was legit royalty status. 👑 Every staff member we met was kind and genuine but I especially have to shout out Sean. ↩️ He was the perfect balance - friendly, relatable and easy to talk to but also super knowledgeable, confident, and clearly knew his stuff. You know how some salespeople can be way too pushy or seem like they don’t care? Sean was neither. Just real, relaxed & incredibly helpful! 👏🏻 I’m big on customer service (it can completely make or break an experience for me) and Sean’s energy was such a vibe!!! ✨ We were even expecting to have to put money down or see the numbers shift around (like they sometimes do) but nope, no money down & our payments ended up being less than expected. TOTAL WIN! With our last lease, we barely got a walkthrough. But this time? Sean walked us through the whole place, offered snacks, broke down all the car features & explained every perk of working with Ertle. It was a little bit of a drive from us but we’d do it again in a heartbeat! So worth it. 🙌🏻 Highly recommend A+++++ I'm so excited to officially be part of the Subaru fam! 🥰 ”

“ Customer friendly and efficient. Trustworthy and honest. I was kept informed every step of the way. ”

“ Makayla assisted my wife and I to purchase the best Subaru for us. No pressure just facts. She even came in on her day off to finalize the purchase. ”

“ Great experience. Knowledgeable salesman Justin did a great job for me very satisfied. Even JoAnn who showed me all the buttons and gadgets so I get the best out of my new Crosstrek. Thank you guys will definitely be back! ”

“ I have been fortunate enough to have gone through the buying process of getting new cars 6 times in my life. I've done the cold walk into a showroom and dealt with the mob of salespeople, I've done the build my own and directly ordered from a manufacturer and I have tried the typical internet sales method where they send you a number (which is already on their website) and say for the "best" offer come in and sit with the team (which kind of defeats the reason I'm reaching out via internet), then there is the Ertle Subaru internet sales team, they are fantastic. I click the button to get the Ertle price of the vehicle I was looking for and a super courteous person named Asley B gets back to me with great information on the car I was interested in and a solid price that was good enough to pull us through the door. I did this same approach with multiple dealerships for the EXACT same car build to try and "compare" but there was no comparison she was on top of her game and followed through on every question we had. The car was for my mother in law so I knew it had to be a good deal or I'd NEVER hear the end of it. There were several Subaru dealerships closer to my mother in laws house but they weren't even worth the visit because their response to my simple initial request were just not where they needed to be. At the dealership the floor sales consultant Justin sat with us to get all of our details together and some paperwork started based on Ashleys notes and the info we had and did the test drives, next thing we knew we were finalizing paperwork with Sales manager Juan and out the door in our new Crosstrek. Super smooth from start to finish, no upselling, solid internet team price agreed was price on the paperwork and great offers by the dealership itself for its customers sealed the deal with us. Go on their website and look at the extras they offer their customers at no cost, free state inspections, lifetime powertrain warranty, free first oil change etc etc. Give Ertle a shot, hit them up online and if you're lucky enough to get Ashley, tell her Pete's google review sent you :) But even if you don't get her the other team members will still give you great help (PS you do NOT need to be a PA resident to buy from a great dealership you can buy your car at any dealership like Ertle and they will work out the details of helping you register in your state) give them a try they may beat your local dealership price and keep some dough in your pocket. ”

“ Great service received called about recall was scheduled for next day and done same day zero issues speedy replacement. ”

“ This place is friendly, clean and makes your waiting pleasant. Not your typical high pressure dealership, but rather a straight forward declaration of what is needed to keep your car safe. And they will wash your car. ”

“ (Translated by Google) undefined (Original) Everything went very smooth. No complaints. ”

“ (Translated by Google) undefined (Original) Sean greeted us when we arrived and carefully listened to what we wanted in a car. We had not planned on purchasing a new vehicle on that visit but the attention and information Sean provided changed our visit. ”

“ Adrian, was so helpful and influential in making my experience buying a new car a great one he was patient and kind and his sales skills were on point. I appreciated his help dearly! ”

“ (Translated by Google) undefined (Original) We had a great experience at Ertle with David Ebuna! We planned on trading in our Honda Odyssey for a Subaru Ascent. Not only did David find us the perfect vehicle, but we got a great trade in value for our Odyssey. In addition, the finance team got us an amazing deal and we are paying hundreds of dollars less per month than we were before. We couldn’t recommend Ertle Subaru more! ”

“ (Translated by Google) undefined (Original) ”

“ (Translated by Google) undefined (Original) Niko was great with his assistance answering all questions working hard on getting me a good deal and he was always available to answer even the smallest questions. These guys really seem to care about the customer and we need more places like this. If you need a car get it here they are there for the customer. ”

“ (Translated by Google) undefined (Original) Dave and the rest of the staff were great and very helpful to finding us a great new car. Made the car buying experience extremely easy and the best experience I have had in getting a new car. Definitely recommend this dealership and will be back in the future. ”

“ I had a great experience at Ertle Subaru. This is my first subaru purchase and certainly won't be my last. Dave was my sales associate. He was very helpful and easy to talk to. I had an accident and totaled my car and was in search of a safe reliable car. We were able to set everything up that when I finally got the insurance check it was a quick and easy to get the keys to my car. Everyone here is very nice and personable, welcoming me to the Subaru family. We will be back for more Subarus in the future specifically at Ertle. Thank you! ”

“ Nicole was very personable,professional and he drove the car to my home ,great service perk. ”